Nov.21

bentech4u 0 Linux

[Satellite 6] Candlepin and pulp are not starting

Issue

  • Satellite is not starting – candlepin and pulp end in FAIL status
candlepin   FAIL    404 Resource Not Found
candlepin_auth  FAIL    Katello::Resources::Candlepin::CandlepinPing: 404 Resource Not Found (GET /candlepin/status)
foreman_tasks   OK  
pulp    FAIL    500 Internal Server Error
pulp_auth   FAIL    Skipped pulp_auth check after failed pulp check

Resolution

  • Re-run the update based on the documentation with the “–scenario satellite”
# katello-service stop
# satellite-installer --scenario satellite --upgrade

Root Cause

  • Satellite server was updated to latest version with wrong option. Instead of –scenario satellite, –scenario capsule was used.
  • Satellite was updated using yum update, but upgrade script with option –scenario satellite –upgrade was not executed after running yum.

Nov.21

bentech4u 0 Linux

Error when running pulp-manage-db: “This must not be run as root”

Issue

  • Unable to run pulp-manage-db command.

It results in the following error:

pulp-manage-db This must not be run as root, but as the same user apache runs as.

Resolution

The command needs to be executed in the following manner:

# sudo -u apache pulp-manage-db

Important: run that command ONLY when pulp services are stopped. In particular, run:

for i in pulp_resource_manager pulp_workers pulp_celerybeat pulp_streamer; do service $i stop; done

before the pulp-manage-db and start the services after the command completes.